Case Management Training

The discipline of case management encompasses leadership, assignment and calendaring, differentiated case management, discovery and trial management, performance standards, and information diagnosis and analysis. Case management historically focuses on court-driven cases; but attorneys, prosecutors, public defenders, pretrial, and probation also uniquely manage cases. Many JMI clients seek systemic training and analysis of case management across all justice system stakeholders; often with key goals and objectives, such as evidence-based decision-making and jail population reduction. JMI experts offer education and training in case management for justice system stakeholders.  JMI staff are experts at analysis of integrated business flows and data, often tapping into in-house research and technology capacity and expertise. JMI uses a number of different approaches, techniques, and technologies to deliver the training. JMI staff will work closely with you to assess the training needs of your group and present an educational offering that meets those needs. Some options for education are the following:

Case Management. JMI offers case management training in civil and criminal case processing for judges, court staff, and other practitioners in a format that suits the training needs of the jurisdiction. JMI staff have previously delivered training programs in the range of sixty minutes to as much as two-day workshops. The sixty to ninety minute training offers an introduction to case management as a conference plenary or interactive webcast. The introduction presentation is designed to link case management to court purposes, and to challenge and energize audiences about the importance and value of effective case management.  Key analytical tools are highlighted. The longer workshop-style trainings offer interactive, action-based learning with anticipate case management improvements as an outcome of the training. As part of the development of the training, JMI is committed to understanding the current caseflow data and management processes of your court.

Juvenile Dependency Caseflow Management Workshop. JMI has developed a team-based curriculum for judges, court staff, and attorneys who deal with juvenile dependency cases. The goal of the 2 ½ day curriculum is to examine the juvenile dependency case process from the point where the matter first comes to the attention of the law enforcement or child welfare agency through the point when custody of the child is returned to his or her care giver or the child is adopted or placed into the permanent custody of an alternate caregiver not a part of the foster care system. The workshop is centered on preparing a plan for making needed changes in the way each individual court’s system processes juvenile dependency cases from the beginning to the end of the cases. This curriculum may be customized for a specific jurisdiction and the needs of the specific group. For more information, please click here.

Michigan State University (MSU) Judicial Administration Program, Caseflow Management certificate training. The training course is a seven and eight-hour course utilizing MSU’s core curriculum based on the National Association for Court Management’s core competencies. While courts, institutes and associations offer, with a small fee to MSU, the course for credit toward the Certificate in Judicial Administration at conferences and standalone events, other participants are often welcome to join the course.  Tim Dibble, JMI Vice-President and Adjunct Professor at MSU, is the instructor for case management training. For more information, please click here. For additional information about JMI’s education and training in the case management area, please contact Tim Dibble at or (703) 940-0949.

Technical Assistance

JMI also provides technical assistance to courts and justice systems to evaluate case management and business processes, in order to recommend systemic changes to improve outcomes, reduce delay, increase efficiency and manage costs. For more information about your jurisdiction receiving technical assistance in this area, please click here.

Aimee WickmanCase Management Training